Gaddy Posted March 24, 2012 Share Posted March 24, 2012 Hi, I've installed Scar Divi - latest version (3.31) and when I run the application then BSOD appears. Can you tell me where is a problem? I've Windows 7 Ultimate. Thanks for your answers and sorry for my english. Quote Link to comment Share on other sites More sharing options...
FHannes Posted March 25, 2012 Share Posted March 25, 2012 You really have to provide more information... Does this happen every time you start SCAR? Does it happen only with SCAR? What error code is displayed? Also, it's very unlikely that SCAR could cause a BSOD, they are most commonly caused by errors in kernel mode and SCAR runs in usermode. Make sure your drivers are up to date and working properly. Quote Link to comment Share on other sites More sharing options...
Gaddy Posted March 25, 2012 Author Share Posted March 25, 2012 Hi, it happens every time when I start SCAR and only with SCAR. All drivers I've up to date and works propertly. I tried older versions, portable version, but situation is still same. 2 seconds after double-click BSOD. Error message: Problem signature: Problem event name: BlueScreen Operating system version: 6.1.7600.2.0.0.256.1 ID locale: 1029 More information about problem: BCCode: 1000008e BCP1: C0000005 BCP2: 82E568F8 BCP3: AC296BE8 BCP4: 00000000 OS Version: 6_1_7600 Service Pack: 0_0 Product: 256_1 May it helps. Quote Link to comment Share on other sites More sharing options...
FHannes Posted March 25, 2012 Share Posted March 25, 2012 Have you tried reinstalling SCAR? Quote Link to comment Share on other sites More sharing options...
Gaddy Posted March 25, 2012 Author Share Posted March 25, 2012 I tried it several times, but still no change. Last time I saw table to choose workspace and then BSOD :-/ Quote Link to comment Share on other sites More sharing options...
FHannes Posted March 25, 2012 Share Posted March 25, 2012 Try removing all files in "Users\YouName\AppData\Local\SCAR Divi" Quote Link to comment Share on other sites More sharing options...
Gaddy Posted March 25, 2012 Author Share Posted March 25, 2012 I haven't this folder in Local, LocalLow, Roaming... nowhere in within Program Files. Quote Link to comment Share on other sites More sharing options...
FHannes Posted March 25, 2012 Share Posted March 25, 2012 That's very strange, it should be in Local... Perhaps that is the cause of the crash... Have you tried running SCAR as administrator? Quote Link to comment Share on other sites More sharing options...
Gaddy Posted March 26, 2012 Author Share Posted March 26, 2012 I tried to run it as administrator, at windows xp sp3 mode, in safe mode, but nothing helps. Quote Link to comment Share on other sites More sharing options...
FHannes Posted March 26, 2012 Share Posted March 26, 2012 Try the prerelease: http://forums.scar-divi.com/showthread.php?505-Downloading-SCAR-Divi-Prerelease If that doesn't help, I haven't got a clue... It must be an issue with your machine, as far as I'm aware, no one has ever had this issue. Quote Link to comment Share on other sites More sharing options...
